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FAQ
Frequently Asked Questions
Sega Industries Ltd. specializes in the design and production of distinctive pewter alloy giftware. We are committed to bringing excellent value and design to you.
1: How to register on www.polestarpewter.com?
You must have an account with POLESTAR PEWTER to purchase our pewter giftware online. POLESTAR PEWTER is a manufacturer and exporter to import wholesale buyers. We do not sell to the public. If you do not have an account with us please fully complete our Account Application. After we check on your account application message, We will send username and password to your email,If you already have an account. You can login in with your username and password.
2: How to make a order?
If you want to make a order, firstly you should look over the products, If you are interested in this product, please choose the order option and click the "add to cart " button. If you have found other the products you are interested in, click the "continue chose " button, and then you can order other products.
3. How to find the products you are interested in effectively and quickly?
In order to make the client look over the products conveniently, there is a special "search" function for the user to search the products on polestarpewter.com. If you want to find your products you are interested in, please enter products description or item number in search option, and click to search button, you can the products you are interested in.
4. Pricing

All prices listed in our catalog and on our website are suggested retail. Standard wholesale discount is depend on your order quantity and trade term. Please make a intend order then we will give your discount percentage. Large-quantity discounts are available. Contact us for more info.

5. Product Details
Our signature lines are fabricated of metal, and composed of tin, aluminum, pewter, iron or die-cast material enamel. You can see the product size, weight and color from picture. A9ll sizes listed are the approximate dimensions of the opening by centimeter.
6:MOQ/MOA

a: Minimum Order Quantity is 72-144PCS Per design depend on products size.
b. Minimum order Amount is not less USD3000 per order

7.Payment Term:

a: Payment terms: 30% deposit, 70% T/T by shipping documents faxed
b. L/C at sight. If the total amount less than USD10K will charge $200 doc fee.

8. Delivery

Production lead Time:30-60days depend on production season.
Trade term FOB Xiamen China, if you need LCL shipping by CIF/CNF please contact with us.

9. Special Orders

Need a special finish, or do you have a OEM special design? We can special order and manufacture almost anything. Contact us for more details.


Address:2F, Chengye Building, Weili Industires Area, Huli, Xiamen,China
Tel : 0086-592-5800881/-2/-3 Fax : 86-592-5800880
Email:toby@segagifts.com